How to present a problem to your boss

If you have a problem at work, how do you approach your boss? Many people feel intimidated in the situation, even if they have a good work relationship with their manager. They worry about possible negative consequences to their actions.

Every company has different policies regarding these situations. Work etiquette varies from place to place. Here are few tips that should help you approach your boss with a problem without risking your job.

1. Do some research. Find out if the company has established procedures that address your specific problem. If they do, make sure you follow them to best of your ability. Otherwise, your problem may be ignored just because you failed to submit some form.

2. Check that your boss is the right person to speak to about this. Usually, your line manager would deal with most problems, but not always. There’s little point in approaching your boss if you know in advance that there’s nothing he can do to address the issue. Find the person who’d be most useful in your specific situation.

3. When speaking to your boss, be polite and courteous, yet firm. Make sure he knows that you’re serious.

4. Have all of the facts ready, so your boss knows you’ve thought this through before going to him.

5. Don’t lose your tempter. Even if your boss tried to dismiss you, stay calm. Don’t raise your voice or swear, no matter how upset you are. You’re the one who’s coming to your boss, not the other way around. You need to stay in control of the situation. Shouting means you’ve lost control.

6. Don’t go to your boss with every tiny problem. Solve the issue yourself whenever you can. It shows initiative. Your boss will be more likely to take you seriously when you do have a major problem.